Live Nation Reviews

I'm 63 years old, and they won't give Me more than 8 minutes to fill out a form to apply to their services! I'm sorry, but old also means slower sometimes! Timing out on someone trying to purchase something from You is ridiculous! 0 STARS

Its been a month a have never received my refund. The concert was cancelled. You can not talk to a live person. I've chatted twice and they will say nothing except its being processed. After asking who else I could speak to they ended the chat.

I tried to get a refund for a postponed concert. First, they wouldn't do the refund for tickets I purchased but transferred to my friends' accounts despite having all the information and paying for them using my credit card. It took me two days to get someone to answer my chat, and then the customer service representative literally closed the chat twice because I was looking for information he asked me for and I took a minute to find it. He kept typing "Hello?" despite that I asked him politity to please give me a minute to find that information. Really bad experience, I would try to avoid dealing with them at any cost in the future.

I ordered a t-shirt for my wife's birthday. I alotted two weeks for its arrival. It was late. I had ordered a medium women's, when it finally arrived it was so small it would not fit a small child. I sent 6 emails asking about a return. No response. 3 months later, I get a response. They don't care about us customers at all. You can see by their current rating.

The March 2021 Beth Hart show at the Warner Theatre, DC, was postponed again due to Covid. Per Live Nation's instructions I have sent two emails along with picture of tix I purchased at the box office. Still no response. I ha

See email below and previously email tickets.
Stuart Flatow (*******@aol.com)
To:*******@livenation.com Details Slideshow
Second email.

Please respond.

These days are stressful enough.

Thank you.

Stuart Flatow
*******@aol.com
*******985

No bird soars too high
If it soars with its own wings

-----Original Message-----
From: Stuart Flatow <*******@aol.com>
To: *******@livenation.com <*******@livenation.com>
Sent: Mon, Feb 15,2021 12:56 pm
Subject: Ticket Refund - Beth Hart

I am requesting a refund for two tickets purchased for the February 25,2021 Beth Hart Concert at the Warner Theatre that was originally scheduled for May 5,2020.

Please note the attached tickets.

POC Information:

Stuart Flatow
10008 Dellcastle Road
Montgomery Village, MD
*******@aol.com
*******985

Thank you. Stay sane!

Stuart Flatow
*******@aol.com
*******985

C'mon guys, things are stressful enough.

I still dont know how Live Nation / Ticket Master continue to be allowed to be a Monopoly. We do have "Anti-Trust" laws but they must be simply bribing officials? I've been to over 400 concerts, and dozens of Sporting and Theatre Events. Believe me when I tell you, it wasn't always this bad and shouldn't be today.

The fees continue to soar, I just paid over $90 in fees for 4 tickets, AND I can no longer get Hard Copies of my ticket, even though the additional $5 fee is still there. They're also now SCALPERS TOO! They now encourage scalping and get a cut of the "after Market" like some Crime Family getting a percentage. Which makes tickets harder to get and even more expensive. Then there is the Parking Prices once we get to the show.

TM/LN is contributing to the class divide in America, where only rich people can afford to go to a concert or game and get good seats. They are a shameful, greedy blight on society and need to be broken up like all Monopolies were supposed to be!

It's amazing these companies stay in business. Absolutely god awful customer service & staff are all incompetent.

I waited 30 days for a refund. And in the end no refund. Phone line is no longer in service an live chat and no email. Do not use they will steal your money

I bought tickets through StubHub and the event ended up being cancelled. I was notified by Live Nation that the refund will go to the original purchaser. I am the current ticket holder and I paid for tickets. The original purchaser was compensated by me!

My concert date got set to "TBA" 4 months ago. I finally contacted them for a refund, and they said no. Is the concert ever going to happen or is this just a way to steal from people? I don't understand how this is even legal. Stay away from this company at all costs.

I bought a ticket in Nov 2019. Postponed to Aug. 2020 and now Feb. 2021. I no longer live in the state that the concert takes place in. I was told no due to unprecedented circumstance. I could put food in my stomach or gas in my car during this unprecedented circumstance. I will never use this site and they don't deserve any stars at all.

I purchased tickets for Ozzie Osborn in dec 2019. By Jan 2020 the tour was cancelled. Your website says you will refund in 30 days for cancellations. I have emailed and called for six months and no refund. I am waiting for over 300.00 dollars. The automated phone service refuses to give me customer service and disconnects me. It keeps saying I will receive refund 30 days after cancellation. This is false after 6 months I have no refund. I am contacting the attorney general and BBB about this matter